If you want proof that your package was delivered, please follow the procedure below:
- Send an email to firstname.lastname@example.org with your ACCOUNT NUMBER in the subject line. Please make sure that you insert a hyphen should your account number contain one.
- Enter your WAYBILL NUMBER in the BODY of the email. If you request more than one POD at a time, enter the waybill numbers with a semi-colon (;) separating them with no spaces inbetween, i.e. 48558;69588
- Once sent, it should take about 15-20 before you receive an email from email@example.com.
- If you have entered the information correctly, you will receive an email that contains a zip attachment which contains your requested POD.
- If you entered any information incorrectly, you will receive an email with an error message. Please contact us for assistance if this occurs.
POD’s for local deliveries will be available within 24 hours after delivery. POD’s for national deliveries may take up to 7 working days depending on the service selected. If you have a very urgent request for a POD, contact us for a verbal POD.